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(Frequently Asked Questions - click for answer)
If I wish to return an item, who do I contact, Shopsicle or the merchant? Because you are actually placing your order with the merchant through our web site, if you need to return an item, then please call the merchant directly, and their customer service will gladly handle your return. Do you offer shopping services for individuals and corporations? Not yet, but we are considering offering that service. Just give us a call and let us know what your needs are. We will either take you on as a client, or make some good suggestions. If I engaged you as a shopping service, would I be confined to the merchants that you represent? Do the listed prices for products in the Shopsicle website remain constant? No they don't. The merchants we represent often change their prices. Sometimes the price goes up, and often times a product is part of a "special" offered by the merchant, and the price goes down.
We try to keep prices current, but sometimes it gets ahead of us. We suggest that you click the link on each individual product to get the precise price "today". Will it cost me more to place an order in the Shopsicle web site than to go directly into the merchant's site? Absolutely no. It costs you the same because our link takes you directly into the merchant's site. You place your order with the merchant. So, when you buy an item from Red Envelope, it is being purchased from Red Envelope through us. How safe is it to place an order on your site? We are a secure site. However, you will be placing your order with our merchant resources who are top level, well known and respected internet and brick and mortar businesses. When a reputable site accepts credit card payment, you can be sure all your credit card information is encrypted. As a matter of fact, you are safer making a purchase from one of our resources than you are handing your credit card to a waiter in a restaurant. If you feel concerned about security, we suggest that you read the web site's "Privacy Policy", a link on the bottom of the home page. What is Shopsicle? Shopsicle is simply an Affiliate Upscale Home Accessories Resource and Directory that gives you easy access to the stores that we consider to be the best in their own areas. We recommend retail companies that we ourselves buy from. But Shopsicle is a whole lot more than that. Shopsicle provides a wealth of free information directly from the pros, plus some great unique ideas and suggestions about what gift to purchase for that special person on a special occasion. In this sense, Shopsicle offers a unique online shopping service to our visitors. How can I communicate with you? You can send us email: contact@shopsicle.com, and we will do our best to respond within 48 hours. Or, you can call us over the phone. Or, you can write to us at Shopsicle, P.O. Box 3446 Milford, CT 06460. We will get back to you promptly.
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